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24 hoursWe offer live support via Microsoft Teams. If you'd like to schedule a session, please email us at ahcharts@aviharkishun.com, and we'll arrange a meeting at a time that works for you.
Microsoft TeamsQuick answers to common questions about contacting us
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please mention "URGENT" in your subject line.
Yes! One-on-one consultations are available upon request. Simply mention it in your inquiry, and we'll send you a booking link to schedule a session via Microsoft Teams.
Custom analysis is available exclusively for subscribers. Members can request specific charts for review through our Discord community. Most requests are completed within 24 hours. Please include the instruments you'd like analyzed, and we'll deliver a full top-down breakdown—from the Weekly to the 1-Hour timeframe.
We value your feedback! Feel free to share your thoughts by selecting "General Inquiry" or emailing us directly. Members can also provide feedback through direct messages or by posting in the dedicated Feedback channel on Discord. Your input helps us continually improve and better serve the community.
Yes, you can cancel your subscription at any time. There are no long-term commitments required.
We do not offer refunds. Monthly subscribers can cancel anytime with no long-term obligations.
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